Support

We're here to help you and your MyPebbl.

About MyPebbl

MyPebbl is a digital companion app where you adopt and customize your very own Pebbl. Give it a hat, change its eyes, add some blush, pick a background, and enjoy motivational quotes from your tiny companion. MyPebbl is available on iOS and Android for a one-time purchase of $0.99.

Frequently Asked Questions

How do I customize my MyPebbl?

Tap on your MyPebbl to open the customization menu. From there you can change its hat, hair, eyes, mouth, blush, facial hair, accessories, and background. Mix and match to create a MyPebbl that's uniquely yours.

Is MyPebbl a subscription?

No. MyPebbl is a one-time purchase of $0.99. There are no subscriptions, no in-app purchases, and no ads. You pay once and it's yours forever.

Do I need to create an account?

No. MyPebbl does not require an account. Your customizations are saved locally on your device.

Can I use MyPebbl on more than one device?

Each device stores its own MyPebbl. There is currently no cross-device sync.

The app isn't loading or is crashing. What should I do?

Try these steps in order: close and reopen the app, check for app updates in the App Store or Google Play, and restart your device. If the issue continues, reach out to us using the contact information below.

My customizations aren't saving. What's wrong?

Try closing and reopening the app. Make sure your device has enough available storage. If the issue persists, reach out to us using the contact information below and we'll help you sort it out.

How do I delete my data?

Since all your data is stored locally on your device, simply deleting the MyPebbl app will remove all of your customization data. We don't store anything on our end.

I was charged more than $0.99. What happened?

MyPebbl only costs $0.99 USD. If you see a different amount, it may be due to currency conversion or local taxes applied by Apple or Google. For billing questions or refund requests, contact Apple Support or Google Play Support directly, as they handle all payment processing.

Contact Us

If your question isn't answered above, we'd love to hear from you. Send us an email and we'll get back to you as soon as we can.

hello@mypebbl.com
mypebbl.com